Turkish Airlines introduces TK Wallet for faster payments and refunds

Turkish Airlines, the airline that flies to more countries than any other, has launched a new digital product for its passengers: the TK Wallet application. The app allows the airline’s Miles&Smiles members to complete payment and refund processes quickly and easily with the TK Wallet.

What is TK Wallet and how does it work?

TK Wallet is a digital payment solution that is integrated into the Turkish Airlines mobile app and website. It enables Miles&Smiles members to pay for their tickets and additional services with TK Wallet, and to receive refunds in the form of TK Money.

TK Money is a bonus currency that is offered on top of the refund amount for purchases made through the airline’s online channels. TK Money can be earned through refund transactions via TK Wallet, and can be used for future purchases on the Turkish Airlines mobile app and website.

TK Wallet is available in four different currencies: Turkish Lira, Euro, US dollar, and British pound. The currency of the TK Wallet is determined by the currency of the Miles&Smiles account. The exchange rate of the TK Money is based on the daily rate of the Central Bank of Turkey.

What are the benefits of TK Wallet for passengers?

TK Wallet offers several benefits for passengers who use the Turkish Airlines mobile app and website. Some of these benefits are:

• Speed: TK Wallet allows passengers to complete payment and refund processes in a few steps, without entering their credit card or bank account details. The transactions are processed instantly, and the refunds are credited to the TK Wallet immediately.
• Security: TK Wallet protects passengers’ personal and financial information, as it does not store or share any sensitive data. The transactions are encrypted and verified by a PIN code or biometric authentication.
• Savings: TK Wallet offers passengers an opportunity to earn TK Money on top of the refund amount, which can be used for future purchases on the Turkish Airlines mobile app and website. TK Money can also be transferred to other Miles&Smiles members, or donated to social responsibility projects supported by the airline.
• Flexibility: TK Wallet gives passengers more options and control over their purchases and refunds. Passengers can choose to pay with TK Wallet, credit card, or a combination of both. Passengers can also choose to receive refunds in TK Money, credit card, or a combination of both.

How to use TK Wallet?

To use TK Wallet, passengers need to have a Miles&Smiles account and download the Turkish Airlines mobile app. Passengers can activate their TK Wallet by entering their Miles&Smiles password and creating a PIN code or enabling biometric authentication.

To pay with TK Wallet, passengers need to select TK Wallet as the payment method during the booking process on the Turkish Airlines mobile app or website. Passengers can enter the amount of TK Money they want to use, and pay the remaining balance with their credit card if needed.

To receive refunds in TK Wallet, passengers need to select TK Wallet as the refund method during the cancellation process on the Turkish Airlines mobile app or website. Passengers will receive the refund amount plus the TK Money bonus in their TK Wallet instantly.

TK Wallet is a new and innovative service that aims to enhance the travel experience of Turkish Airlines passengers. By using TK Wallet, passengers can enjoy faster, safer, and more convenient payment and refund processes, as well as earn and spend TK Money on the Turkish Airlines mobile app and website.